SATURN

"SaturnTechnologies" Ltd offers returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold in our store follow our general return policies, but some products have different policies or requirements associated with them. At Saturn we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items and by law you have the right to cancel the purchase of most items within 14 days without giving any reason. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality.

 

Extended Christmas Returns Policy

We've specially extended our returns period for the Christmas season. Items dispatched by "SaturnTechnologies" Ltd during the period from 1 November, 2015 to 31 December, 2015 inclusive may be returned at any time before midnight on 31 January, 2016. Our returns policy will revert to the standard 30-day period for items dispatched after 31 December, 2015.

Please note that this doesn't apply to mobile phones with contracts.

 

Statutory Cancellation Right

You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item. To exercise your cancellation right please visit our Return an item page.

 

Our Voluntary Returns Policy

As well as your statutory cancellation rights described above, you can return most products from our website within 30 days of receipt of the products if the products are complete and are in an unused and undamaged condition. To return an item please visit our Return an item page.

Please note that this returns policy does not affect your statutory rights and therefore does not affect your right of cancellation as described above.

 

Please note that certain types of items are not eligible for cancellation or return under the Saturn returns policy.

 

If a product becomes defective after 30 days you won't be able to create a returns label using our Return An Item page and you'll need to Contact Us. You may wish to visit the manufacturer's website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service.

 

If you return items in which you've saved personal information, such as laptops, cameras or other electronic devices, you must erase this information completely before sending the product back to us.

 

Other Statutory Rights

You have additional rights in relation to incorrect, damaged or defective goods. Please use the Return An Item page to send back the goods.

If you need to contact us by post, please write to:

 

Saturn Technologies, Mladost 127-2-16, Varna, Bulgaria, 9020

 

This isn't our returns address and returns won't be processed at the above address. If you need to return an item please visit our Return An Item page.